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Home » 8 Best Chatbot Plugins for WordPress 2020 (Free & Paid)

October 13, 2020 by Editor Team Leave a Comment

8 Best Chatbot Plugins for WordPress 2021 (Free & Paid)

Chatbots play an essential role in increasing your customer satisfaction rate, your conversion rates, boosting your sales, and providing 24/7 customer support.

Having the right chatbot plugins allows you to gather relevant information about users, provide them with top-notch support, influence their decisions and convert them into a loyal customer or subscriber.

You can quickly provide users with automatic responses to their queries.

In this article, we have handpicked the top 8 best Chatbot for WordPress that comes with all the crucial features, so that you won’t have to waste your time searching for the chatbot plugins for your website.

We have carefully examined each of the plugins and their features to pick the best chatbot plugin for your website. At the end of this article we’ll let you know our top pick, so make sure you read all the way to the end!

Here’s a quick index to help you navigate this article:

  1. Messenger Bots
  2. Collect.chat
  3. WoowBot WooCommerce Bot
  4. IBM Watson Assistant
  5. Virtual Spirits Chatbot
  6. My Chatbot
  7. Gobot
  8. WP Chatbot for Facebook Messenger

Now without any further ado, let’s have a look at the top chatbot plugins for WordPress.


List of the Top 8 Chatbot Plugins for WordPress 2021

1. Messenger Bots

messenger chatbot plugin for wordpress

When you are running a high volume website, automated bots are the best option to pick. You do not want to sit and reply to each of your users about similar questions every day.

Messenger Bots is one of the best chatbot plugins for your WordPress site. This Facebook Messenger Bots plugin helps you create a bot that automatically answers your visitors’ or customers’ questions.

It lets you set automatic answers to the most common problems quickly, so you don’t miss out on potential clients.

Messenger Bots have a backend for you so that you can set up your bot in no time. Additionally, with the resources of Facebook Messenger behind it, it’s one of the most reliable plugins, which is one of the primary reasons it topped our list.

This excellent chatbot plugin saves your time and boosts your sales. Furthermore, with constant updates, the plugin keeps improving its performance, so that you continue to get the best speed and constantly refined features.

If you are looking for the best all-rounder plugin that provides seamless integration for your WordPress site, Messenger Bots is the best pick.

Key Features

  • The plugin is designed with beginners in mind. You can create your chatbot yourself without needing any knowledge of coding.
  • The plugin is efficient, reliable, and easy to use.
  • Messenger Bots lets you build a 24/7 automatic chatbot, so you can be there for your customers whenever they need without hiring extra staff.
  • You can quickly view your Messenger Bot data in your Facebook dashboard.

Pricing

The price starts at $49.

Try Messenger Bots


2. Collect.chat

collect.chat plugin for wordpress

Collect.chat is a frequently used WordPress chatbot plugin that helps you to collect data from your visitors. The plugin is straightforward to install and incredibly beginner-friendly.

Collect.chat helps gather customer feedback seamlessly. The plugin is packed with essential features and comes at an affordable price. You can configure the plugin from the official website and get started immediately.

You can delight your customers using attractive GIFs, templates, etc., and convert them into sales. With the help of Collect.chat, you can be available for your visitors even when you are on vacation or taking your day off.

Furthermore, it comes with a drag and drop interface, making it incredibly easy for you to add questions and customize. Later, you can install and configure the Collect.chat plugin, to make the chatbot live on your website.

Additionally, you can also connect Collect.chat with other apps to get the best performance for your website.

Key Features

  • Collect.chat helps you significantly improve your website’s conversion rate and reduce hiring costs.
  • Even if the visitor does not speak English, you can communicate with the visitors by speaking their native language, making it exceptionally user-friendly.
  • The unique and fast drag and drop builder enables you to get started straight away.
  • The plugin sends you instant notifications through email or the dashboard.

Pricing

The plans start from $24/month.

Try Collect.chat


3. WoowBot WooCommerce Bot

woowbot woocommerce bot wordpress plugin

If you own a WooCommerce store, there is no point in looking further to find the best chatbot plugin. WoowBot is an incredible chatbot plugin that enables your customers to find the right product by chatting with a bot quickly.

The plugin works as an automatic assistant and comes as a free version as well as a premium. You will need to upgrade to the premium version to get all the best features of WoowBot.

You can also track any users abandoning your cart with its real-time statistic feature. The best part: WoowBot works with all WooCommerce plugins and WooCommerce themes.

This standalone plugin comes with zero configuration so that you can get started immediately without needing any technical assistance.

With the help of the pro version, you can add FAQs to your bot and display the appropriate answers to your customers.

With WoowBot, you can get your store up and running, increase your conversion rate, boost your sales, and be there for your users 24/7 to maintain your website’s functionality.

It’s a plug and plays chatbot plugin that is integrated with machine learning, API Dialog Flow, and Google Artificial Intelligence.

Key Features

  • WoowBot lets you recover up to 25% of your abandoning customers with its onsite retargeting feature. The plugin automatically detects the existing users and displays them targeted offers.
  • To reduce shopping cart abandonment, WoowBot reminds users about their leftover cart with a custom message.
  • The plugin offers support directly from the chat window. You can give your responses to the FAQs quickly in the backend.
  • Some of the additional features include an option to display the order without logging in, a unique mini mode template, an advanced search of different options, and more.

Pricing

The price starts at $33 per year.

Try WoowBot WooCommerce Bot


4. IBM Watson Assistant

chatbot with ibm watson wordpress plugin

If your top priority is to provide top-notch support to your visitors, IBM Watson Assistant should be a top pick to consider.

It is a powerful chatbot plugin for WordPress, and it’s the most impressive artificial intelligence service built by IBM.

With this plugin, you can add a chatbox to your site and train it to assist your customer; providing them information, answering their questions, or offering other kinds of help.

With this powerful plugin, you can provide the best customer support to your users. Moreover, if your visitors need to talk to a human, the plugin also allows you to connect it to an operator through the phone.

You can help your users navigate your website so that they can find the exact solution they are looking for. You can also train your chatbot to have a conversion with users on a casual topic of their interest.

The plugin performs each task effectively. Overall, this plugin lets you respond to your customers in a personal way without consuming your time.

Key Features

  • It allows you to customize your chatbox’s appearance to make it appealing and attractive for your users and lets you place the chatbot anywhere on your site.
  • The plugin lets you choose the pages and posts where you want your visitors to see the chatbot.
  • Another exceptional feature of this robust plugin is that you can view any previous conversion between you and your customer on your screen.
  • It comes with advanced configuration options. Moreover, it lets you use the user’s data, such as the name for the chatbot dialog.

Pricing

IBM Watson Assistant is free to use.

Try IBM Watson Assistant


5. Virtual Spirits Chatbot

virtual spirits chatbox wordpress plugin

Virtual Spirits Chatbot is another amazing chatbot plugin for WordPress that comes with numerous excellent features that increase your conversion rates and boost your performance.

The plugin lets you provide top-notch support to users in multiple languages, including English, Russian, Arabic, Portuguese, Italian, Dutch, German, French, Hebrew, and Spanish.

This feature makes it stand out of all the plugins on our list, as most of the plugins only provide support in English. The plugin comes with a variety of templates that make it easy to use.

The templates offered by Virtual Spirits Chatbot are eCommerce assistance, lead generation, conversion optimization, and customer service.

The plugin gives you plenty of options to design the chatbot to fit with your targets and brand.

With Virtual Spirits Chatbot, you can train your bot to answer frequently asked questions such as pricing, company details, etc., whilst keeping the main motive of conversion in mind. Additionally, you can review your past chat quickly.

Furthermore, the plugin is quick to set up and does not require any coding. You can also take advantage of its free 30-day trial to check if the plugin works exactly the way you want to.

Key Features

  • With Virtual Spirits Chatbot, you can design your chatbot the way you need it. You can change its color, design, images, style, upload a picture, and more.
  • Whenever you are online, you can manually turn off the automated bot and handle all your visitors by yourself in the live chat.
  • The plugin is highly compatible; it works across all different kinds of devices so that your users can stay connected irrespective of the device they are using.
  • Virtual Spirits Chatbot comes with an intuitive dashboard that lets you customize the settings according to your needs.

Pricing

The pricing for the plugin starts from $9 per month.

Try Virtual Spirits Chatbot


6. My Chatbot

my chatbot wordpress plugin

My Chatbot is one of the main chatbots that operates based on Google’s machine learning algorithms. With My Chatbot’s help, you can create a brandable chatbot either in widget or shortcode format.

The plugin is streamlined and user-friendly. My Chatbot allows you to communicate with your customers using rich message content, quick replies, and images.”

Although having technical knowledge is a bonus, the plugin is exceptionally beginner-friendly, making it easier for you to get started and be there for your users in real-time without any previous experience.

Furthermore, with API authentication, the plugin is incredibly secure, so you do not need to worry about security bugs when using My Chatbot.

Overall, if you need an essential chatbot plugin that works well for your site, My Chatbot is the best choice to consider.

Key Features

  • My Chatbot provides tons of extensible WordPress action hooks and filters, as well as a built-in templates system.
  • With My Chatbot, you can insert hyperlinks in the responses and messages using HTML mark-up.
  • You can add an overlay on every page and toggle up and down to display your chatbot. Additionally, you can allow chatbot overlay to be shown on specific posts.
  • My Chatbot lets you display conversion history across the page. Moreover, the plugin is super fast as it uses the Dialogflow Agent API.

Pricing

My Chatbot is free to use.

Try My Chatbot


7. Gobot

gobot wordpress plugin

Gobot is yet another incredible chatbot plugin for WordPress. This plugin allows you to archive any visitor’s email address automatically.

Additionally, Gobot gets your customers’ information through surveys, polls, forms, etc. Furthermore, it allows you to act as a meeting scheduler as well as automated customer service.

With Gobot, you can engage with your audience by providing them excellent customer support, increase your sales and email subscribers, book meetings, and more.

If you are an ecommerce site, the plugin will work perfectly fine. With Gobot, you can allow users to search for the right product quickly.

You can get started with Gobot pretty quickly as it comes with a sleek and easy to use interface. Additionally, it comes with a drag and drop builder that makes building your chatbot effortless.

With its integration with WordPress, you will be up and running within a few minutes. You get built-in automation and email marketing features.

Furthermore, you get custom analytics so that you can see which bot is performing the best. You can also pick your color and style to make your chatbots fit in with the design of your website.

Overall, the plugin is truly a feature-rich chatbot plugin that is perfect for any kind of website.

Key Features

  • You can boost your customer satisfaction rate and reduce ticket volume by quickly answering questions, identifying the new problems, or automatically handing over to your residing support tool according to the customer’s requirements.
  • To get started immediately and give you the best experience, Gobot comes with 100+ plug ‘n’ play bot templates that you can simply pick. If that does not satisfy your needs, you can build your own with its drag and drop interface.
  • Gobot comes with segmentation features, behavior personalization, and advanced page-level targeting.
  • To schedule your meetings and keep track of them, Gobot comes with calendar functionality.

Pricing

The GoBot plugin is free to use.

Try Gobot


8. WP Chatbot

wp chatbox wordpress plugin

If you are looking for a powerful plugin that allows you to send updates and news automatically to all your subscribers with Facebook Messenger, WP Chatbot for Facebook Messenger is the right pick for you!

Although it works perfectly well for all users, you will get the most out of this plugin if you are a blogger who wants to keep your users updated with all your recent posts.

You can live chat with your visitors even when you are asleep with the help of this robust plugin. What’s most attractive about this plugin is that it works on any device anywhere in the world.

The plugin’s web chat capabilities and live chat have been one of the top picks of WordPress users globally.

The interface is clean, and the plugin comes with one-click installment, saving you time and effort.

Moreover, it does not matter which version of WordPress you are using; it is compatible with all versions of WordPress and it provides live chat functions to any WordPress site.

If you are looking for a zero-hassle chatbot experience, WP chatbot for Facebook Messenger is a great choice.

Key Features

  • With the help of WP Chatbot For Facebook Messenger, you can quickly utilize Facebook Messenger on your WordPress websites for live chat as well as automated chat.
  • If the plugin detects that the user is not signed into Facebook Messenger, it automatically translates chatbot conversion to native web chat.
  • WP Chatbot For Facebook Messenger is compatible with plenty of themes, plugins, and eCommerce platforms, including WooCommerce.
  • For better functionality, WP chatbot For Facebook Messenger integrates quickly and easily with your Facebook business page.

Pricing

WP Chatbot For Facebook Messenger is free to use.

Try WP Chatbot


Final Thoughts: Best WordPress Chatbot Plugins

Chatbots can take your site’s performance to the next level, and they continue to gain immense popularity due to their constantly improving functionality.

A chatbot can supercharge your conversion rates and increase your online presence.

Whether you are running a blog or an online store, a chatbot plugin enables you to solve visitors’ queries instantly, saving you the time that you would otherwise spend answering every individual question.

Out of all the plugins mentioned, Messenger Bots and Collect.chat are our top recommendations. They are the top chatbot for WordPress that come with plenty of features.

  • Try Messenger Bots
  • Try Collect.chat

However, if you do not want to spend money on chatbot plugins and need a free and straightforward solution, we recommend picking IBM Watson Assistance and WP Chatbot For Facebook Messenger.

We hope our article helped you to find the best chatbot plugin for your website. Let us know which plugin you are picking, or if we missed out any chatbot plugins, in the comment section below.

Other Related Articles:

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